Terms & Conditions

Customer Care

At Solwaii, we believe every bikini tells a story -and yours deserves to be heard. Whether you're chasing waves, soaking up sun, or just vibing in your favorite set, we're here to make sure your experience is smooth, stylish and stress free.

Our customer care team is dedicated to:

~Answering your questions with clarity and kindness.

~Resolving order issues quickly and fairly.

~Listening to your feedback and making things better.

~Treating every customer like part of our beach-loving family.

Need assistance? Reach out anytime via email or our contact form. We're here to help you ride the wave with confidence.

Privacy & Safety

We're all about sun, sass and seamless shopping -but protecting your privacy is just as important to us as finding the perfect bikini fit. This Privacy policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us online.

What we collect

When you shop or sign up, we may collect:

Contact info: Name, email, shipping address, phone number.

Payment details: Securely processed via trusted third-party party providers (we don't store your credit card info).

Account activity: Purchase history, wishlist items, cart contents.

Device data: IP addresses, browser type and cookies to improve your

experience.

Social interactions: If you engage with us via Instagram, TikTok or other platforms, we may collect public profile info and campaign responses.

How we use your info

We use your data to:

~Process orders and deliver your Solwaii goods.

~Send updates, promos and cheeky campaign content (only if you opt in).

~Improve our site, products and customer experience.

~Run influencer outreach and casting calls (with your permission).

~Prevent fraud and keep things secure.

Sharing and third parties

We don't sell your data -ever. But we do share it with:

~Payment processors (like Stripe or PayPal).

~Shipping partners (to get your bikinis to you fast).

~Marketing tools (like email platforms and analytics services).

~Social media platforms (for campaign engagement and ad targeting).

* All partners are vetted and comply with privacy standards.

Cookies & Tracking

We use cookies to:

~Keep your cart fresh.

~Remember your preferences.

~Analyze site traffic and trends.

* You can manage cookies settings in your browser anytime.

Your rights

You can:

~Access or update your personal info.

~Opt out of marketing emails (unsubscribe link at the bottom of every email).

~Request deletion of your data.

~Ask questions by emailing us at support@solwaii.com.

California & GDPR Notes

If you're in California or the EU, you have additional rights under CCPA and GDPR. We honor those fully -just reach out and we'll help.

Updates

We may update this policy at any time. We'll post changes here and notify you if they're major.

Wholesale Inquiries

To enquirer about about wholesale and resale services, please send us an email explaining what type of business you operate and how we can assist you.

Payment Methods

- Credit / Debit Cards
- Google pay

- Apple pay

- Offline Payments